Answer

The Respondus LockDown Browser is a locked browser for taking quizzes and tests.  It prevents you from printing, copying, going to another URL, or accessing other applications during a test.  If a quiz/test requires that Respondus LockDown Browser be used, you will not be able to take the test with a standard web browser.  LockDown Browser should only be used for taking Canvas quizzes/tests.  It should not be used in other areas of Canvas. Watch a 2-minute video explaining Respondus LockDown Browser.

LockDown Browser is compatible with computers (Windows or Mac), iPads, and Chromebooks (if they are enabled by your instructor).  LockDown Browser is not compatible with smartphones or other tablets.  

Installing Respondus Lockdown Browser    Respondus Lockdown Browser logo

Skip this step if you borrowed an NWTC laptop or if LockDown Browser has already been installed. Look for the Respondus desktop icon or search for Respondus in the Windows menu.                     

Windows or Mac computers:
  • Use this link to download and install LockDown Browser for NWTC: https://download.respondus.com/lockdown/download.php?id=796437354.
  • Follow the onscreen instructions to complete the install.
  • Windows minimum requirements are Windows 10/11 with at least 4GB of RAM.
  • Apple or Mac minimum requirements are OS 10.15 to 14.0+ with at least 4GB of RAM 
  • Hard Disk Space: 200 MB of free hard disk space.
iPads (requires iPadOS 12 or higher):
  • Go to the Apple App store to locate and download the Respondus LockDown Browser iPad app. 
  • Start the LockDown Browser app. (Some Learning Management Systems require you to first log in via a standard browser, then launch LockDown Browser from your quiz page.)
  • The first time the app is used, you will be prompted to select your institution and server. Search for “Northeast Wisconsin Technical College”. Searching for “NWTC” will not produce any results. If you need to change the institution or server later, select the settings icon on the toolbar for the LockDown Browser app.
Chromebooks:

 

Types of Canvas Quizzes

Canvas offers two types of quizzes: Classic Quizzes and New Quizzes. The steps to launch LockDown Browser and take a quiz vary based on the quiz type. It's important to know whether your instructor has created a Classic Quiz or a New Quiz to follow the correct process.

Classic Quizzes

Taking a Classic Quiz on a Windows or Mac computers:
  1. Close all programs, unless one is used to connect you to the Internet.
  2. Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder.)
  3. If prompted, either close a blocked program (e.g. screen capture, instant messaging) by clicking "Close Application and Continue" as many times as needed.
  4. Login to your Canvas course.
  5. Navigate to the quiz and select it.
  6. Read the quiz instructions and select Take the Quiz.
  7. If the instructor requires a quiz password, a new window will appear asking for the Access Code. Enter the password and click Submit.
  8. The quiz will then start. (Note, once a quiz has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.)
Taking a Classic Quiz on an iPads:
  1. Launch the Respondus LockDown Browser app.
  2. The first time the app is used, you will be prompted to select Northeast Wisconsin Technical College. 
  3. Login to Canvas.
  4. Go into the course, navigate to the quiz, and start it.
  5. If the instructor requires a quiz password, a new window will appear asking for the Access Code. Enter the password and click Submit.
  6. The quiz will then start. (Note, once a quiz has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.) 
Taking a Classic Quiz on a Chromebook:
  1. Close all windows, applications, and tabs except for one Google Chrome tab.
  2. Login to your Canvas course and click on the correct quiz.
  3. You will see LockDown Browser open.
  4. Read the quiz instructions and select Take the Quiz. LockDown browser will automatically launch.
  5. If the instructor requires a quiz password, a new window will appear asking for the Access Code. Enter the password and click Submit.
  6. The quiz will then start. (Note, once a test has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.) 

New Quizzes

Taking a New Quiz on a Windows or Mac Computer:
  1. Close all programs, except for your web browser (such as Google Chrome or Microsoft Edge).
  2. Login to your Canvas course and click on the correct quiz.
  3. If you get a pop-up message saying: "This site is trying to open LockDown Browser", click "Open".
  4. You will see LockDown Browser open.
  5. If prompted, close a blocked program(s) (e.g. screen capture, instant messaging) by clicking "Close Application and Continue" as many times as needed.
  6. Read the quiz instructions.
  7. To start the quiz:
    1. If an access code is required, enter the access code and click "Submit".
    2. If an access code is not required, start the quiz by clicking, "Begin".
  8. The quiz will then start. (Note: once a quiz has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.
Taking a New Quiz on a iPad
  1. Open your mobile browser (Safari, Chrome, etc.)
  2. Login to Canvas.
  3. Go into the course, navigate to the quiz, and start it.
  4. Lockdown Browser will automatically launch.
  5. The quiz will then start. (Note, once a quiz has been started with Respondus LockDown Browser, you  cannot exit until the Submit button is clicked.)
Taking a New Quiz on a Chromebook
  1. Close all windows, applications, and tabs except for one Google Chrome tab.
  2. Login to your Canvas course and click on the correct quiz.
  3. You will see the LockDown Browser open.
  4. Read the quiz instructions.
  5. To start the quiz:
    1. If an access code is required, enter the access code and click "Submit".
    2. If an access code is not required, start the quiz by clicking "Begin".
  6. The quiz will then start. (Note: once a quiz has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.

Using with a Webcam (Respondus Monitor)

You may be required to use LockDown Browser with a webcam, which will record you during an online, non-proctored exam. The webcam feature is called  “Respondus Monitor.” Your device must have a functioning webcam and microphone. A high-speed internet connection is also required. 

If a quiz requires Respondus Monitor, start the quiz by following the steps in the previous sections of this answer. At this point, the Startup Sequence for the webcam begins: follow steps 1-5 in the previous “Taking A Quiz” section. At this point, the Startup Sequence for the webcam begins:

  • You will first need to review and agree to the Terms of Use.
  • The Webcam Check will confirm that your webcam and microphone are working properly.
  • The remaining steps of the Startup Sequence will depend on settings chosen by your instructor. Follow the instructions and note your progress along the left side of the screen.,
  • Instructors may turn on a feature called Screen Recording. This captures a video of what is happening on your screen throughout the entire testing session.
  • Students will see an indicator displayed in the browser throughout the entire texting session notifying them about which features are in use:

 Screenshot of Webcam and screen recording alert

  • If you encounter a problem, select the It’s not working link for troubleshooting tips and access to 24/7 Live Chat Help.
  • The quiz will begin after the Startup Sequence is complete.
  • You cannot exit LockDown Browser until the quiz is submitted for grading.

Problems?

If you have problems downloading, installing, or taking a test with Respondus LockDown Browser:

 


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