Answer

NWTC students can call the 24/7 Student Help Line at 920-498-6900 or 866-235-5037 or use the Help Desk Online Chat service to get personal assistance related to accessing NWTC software, resetting passwords, troubleshooting browser issues, downloading Microsoft 365, printing from home, etc.

Library Lab Technicians are also an excellent source for help. You can contact them for help in many ways and even sit down with them for personalized assistance. You can also sign up for training sessions with them.

 

Check out our handout on the basics of Technology at NWTC (available in multiple languages!) attached below for more help!