How do I change my phone number?

Please note that you will need to update your phone number in two different locations.

First, update it in Microsoft for Password Reset/Multifactor Authentication (MFA) purposes. For instructions on setting up Microsoft Authenticator visit https://www.nwtc.edu/about-nwtc/iit/multi-factor-authentication.

Second, update your home contact information in Workday.

Step One: Updating Your Phone Number in Microsoft

1. Log in to the Student Portal using your NWTC ID number and password. You may need to use multi-factor authentication to verify your identity. (Watch a short video about how to log in to your account.)
2. In the upper right corner, click on your name and then click on Account.

3. Scroll down an click on Change your MFA methods.

4. Click Change next to your current phone number.
5. Enter your new phone number. If you choose Receive a code, you will be prompted to enter it. If you choose Call me, you will receive a call from Microsoft and will need to press the # key on your phone. Once finished, select Next to complete the set up.

Step Two: Updating Your Phone Number in Workday

1. Go back to your student portal. You may need to click on your name and then click on Account again. Click on Update your personal information.

2. Click on your profile icon in the upper right corner.

3. Click View Profile,

4. Click Contact on the left side.

5. Click the Edit button at the top of the page.

6. Under Phone, click the pencil icon.

7. Update your phone number or add a new one and make it primary. Once done, click Submit.