Answer

There are a variety of browsers that can be used to access the Internet. The best browsers to use for MindTap are Google Chrome and Mozilla Firefox. Although some others may work partially, they may not work fully (for example, Safari).  Each browser has settings which allow a measure of safety as you surf the Internet. One of the safety features is for browsers to block "pop-up" windows from sites that you have not specifically “allowed” in your settings. You can "allow pop-ups" for MindTap by adding the three websites below to your trusted list in your security settings. 

  • nwtc.edu/canvas
  • gateway.cengage.com
  • ng.cengage.com

Details for allowing pop-ups for each of the major browsers can be found here: How to Allow Pop-ups

NOTE: NWTC student-use computers and the Off Campus Software Access portal are preset to allow the necessary pop-ups.