Answer

How is counseling at NWTC different than advising?

What type of counseling is provided?

Will my instructors know that I've seen a counselor?

What is a "Starfish Counseling Referral" and why have I been contacted by your office?

Where are the counselors located?

How do I make an appointment?

Do I get to choose the counselor I want to work with?

How long does counseling typically last?

What’s the deal with the dogs?

What if I’m already seeing a counselor in the community/outside of school?

Can you prescribe medications?

I’m feeling like I might hurt myself or someone else. What should I do?


How is counseling at NWTC different than advising?

The counselors at NWTC are licensed by the State of Wisconsin to provide professional mental health services just like counselors you might find in a clinic or hospital.  While academic advising helps you with your schedule, credits, and graduation, our focus is on your mental health and wellness.

What type of counseling is provided?

The counselors at NWTC have been providing counseling in the community for more than 20 years and have experience treating a wide-range of mental health issues.  Some common referral issues include: anxiety, depression, mood disorders, low motivation, ADHD, family conflict, relationship difficulties, parenting, eating disorders, post-traumatic stress disorder (PTSD), and grief and loss. Odds are if you are experiencing difficulty, the counselors at NWTC can provide assistance.

Will my instructors know that I've seen a counselor?

No. All communication between you and your counselor is protected and confidential. Counselors at NWTC practice within professional ethics and laws that protect your privacy. There are a few exceptions: a) counselors can be court-ordered to release information, b) if there is imminent danger to a student or someone else, counselors are mandated to intervene, and c) if there is a suspicion of child or elder abuse, counselors are mandated to make a report to the appropriate authority. Otherwise, any information disclosed from Student Counseling at NWTC will be released only with the student's written consent. For more information about your rights under The Health Insurance Portability and Accountability Act (HIPAA) of 1996, please click here.

What is a "Starfish Counseling Referral" and why have I been contacted by your office?

NWTC is committed to providing you with all reasonable resources to help you reach your academic goals. To that end, the "Starfish Counseling Referral" system has been created. Through this system, instructors or staff at NWTC can submit a referral when they are concerned about how your emotional wellness may be impacting your academic success. When the referral is received, our office will attempt to make contact with the student to schedule an intake appointment.

Where are the counselors located?

Counselors are located on the Green Bay campus in SC231 (next to the Welcome Center). We also provide counseling at the Marinette and Sturgeon Bay campuses once or twice per month. We also can provide short term tele-counseling to help students get connected with local resources if they cannot meet with us in person.  

How do I make an appointment?

Students interested in making an appointment should call 920-498-5444 and schedule a time that works for them. Both day and evening appointments are available. You can email us at nwtc-counseling@mymail.nwtc.edu to schedule an appointment, or you can stop in our office in SC231. Your counselor will meet with you and conduct an intake interview. During your first session, your counselor will ask a lot of questions about your situation and your history. After the first session, you will usually return for weekly appointments until the issue gets better or is resolved.

Do I get to choose the counselor I want to work with?

Yes, you may schedule with any counselor you wish. Click here to learn more about the counselors.

How long does counseling typically last?

Each session is approximately 45-50 minutes. Counseling will be provided to students as long as the student is enrolled in at least three credits per semester at NWTC and benefiting from counseling. In regard to duration, some students feel better and meet their goals within 2 or 3 sessions. Other students may require supportive counseling for a longer period of time depending on the severity of the issues that they are facing. 

What’s the deal with the dogs?

You may see a counselor accompanied by a four-legged companion on occasion. Research has shown that the presence of an animal on a college campus reduces stress and increases feelings of well-being for many students. Canine assisted counseling is available to students on the Green Bay campus two days per week. Our dogs are “Canine Good Citizens”, which means they have completed specialized training to demonstrate appropriate behavior and social skills in community settings. Because it is their ‘job’ to be social, we encourage you to stop and say hello if you see us around campus.

What if I’m already seeing a counselor in the community/outside of school?

It is usually not beneficial to have more than one counselor since they might have different perspectives and styles. If you have a relationship with a community counselor and you feel like it is helpful, then it is probably a good idea to continue with that provider. However, if you’d like to consult with an NWTC counselor, we’d be happy to help you sort this out. 

Can you prescribe medications?

Our office does not provide medication. However, we are able to refer to Bellin Campus Care on the Green Bay campus and their prescribing staff may be able to assist. The first step in this process is to schedule an intake appointment with an NWTC Counselor and then we’ll help you develop a treatment plan. 

I’m feeling like I might hurt myself or someone else. What should I do?

Our primary concern is your well-being, so we want to make sure that you are safe. If you feel like you may harm yourself or someone else, call the Crisis Center at 920-436-8888. They will meet with you and provide you with some options for treatment. 

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