Answer

What are Groups?

If you would like to receive alerts that are specific to the Marinette Campus, the Sturgeon Bay Campus, or a Regional Learning Center, you must pick the appropriate location(s) by selecting Groups -> Find Groups. There is no need to select a group for the Green Bay Campus; all users will receive alerts for Green Bay. You decide which groups you want to join. You also decide how you want to receive messages from your subscribed groups. You can receive Group messages via mobile text message or email sent to your preferred email address.


How do I receive Group alerts?

Clicking on the Groups tab will take you to the My Groups view. This view lists the groups you belong to, groups to which you have been invited to join, and any Official Groups that have been highlighted by your community. Next to each group are checkboxes which allow you to identify how you want to receive messages from the associated group. You can receive alerts from the groups you belong to via text message and/or your preferred email address. You may also click the Group name to access these communication options and interact with the group via this website.


How can I use my phone to unsubscribe from Group messages?

Send a text message to shortcode: 67283 (MRAVE). In the body of the message, include the group keyword, a space after the keyword, followed by the word "OFF". For example: "TennisClub OFF".

How can I stop all messages from a particular Group?

Click on the Groups tab. The My Groups page lists the groups you belong to. Next to each group are checkboxes that allow you to select the way you want to be alerted for that particular group.

If you would like to stop receiving alerts from a Rave group via text or email, uncheck the associated checkbox and click the blue UPDATE button at the bottom of the page.

Important Note Regarding Broadcast Alerts: You cannot completely opt-out of receiving Broadcast Alerts. You may express a preference for receiving alerts via text message, email, OR both. We encourage you to enable as many Broadcast Alert methods as possible to increase the likelihood of receiving a given Broadcast Alert message.


General Information 

Rave does not charge subscribers to send or receive SMS messages. Message and data rates may apply. Please refer to your mobile phone contract for more information. You can opt out of SMS messages at any time by texting STOP to 67283 or 226787. For basic information at any time, text HELP to 67283 or 226787.

By registering for this service you will periodically receive text messages. The frequency of these messages will depend on how you use this service and how frequently your community sends messages through this service.

This service is compatible with the products and services provided by AT&T, Sprint, Verizon Wireless, T-Mobile, and most other mobile phone carriers. A complete list of supported carriers is displayed during phone registration.

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